- How do I contact Customer Support?
You can contact us, Toll-Free, at 1-800-799-6232 or 518-297-3208, Monday through Friday, between 8:30am & 5:00pm EST. You can also contact us by mail, fax, ...
- How will my order be shipped?
Most orders are shipped via UPS Regular Ground Service. However, large orders over 200lbs are shipped by truck. When it is more feasible, we use ...
- How do I return a defective item?
Please contact us as soon as possible about any defective items. A defective item must be reported within 7 days to our customer service upon ...
- How can I track my shipment?
When your order ships, we will send you a shipping confirmation email along with your Tracking Number; use this number to track your delivery status.
If ...
- How can I be added to your email list?
Simply enter your email in the Newsletter sign-up form located on the lower left hand corner of our homepage. You may also submit your information ...
- How can I update my contact information on your email list?
You may submit your new/updated information via the Contact Us form, send us an email to [email protected] or call us at 1-800-799-6232 and we will ...
- How can I find the status of an order?
To find the status of an order, call us at 1-800-799-6232 or email [email protected] with your Contact Information, Purchase Order #, Purchase Order Date, & Invoice ...
- Hello, We have two power supplies for E/M apparatus that have recently developed problems. I need a schematic to troubleshoot them. Can you supply schematic, please?
For technical questions, please email us with all the information at [email protected], and also please explain your problems as well so that we can better ...
- How can we deal with the dirt from the felt for the static high voltage GENECON?
Since it is important that the felt keeps fluffing, dirty felt can be used as is. ...
- How do you ship an automotive engine?
Most automotive engines over 500 lbs are shipped via ground transportation using well-known carriers (i.e UPS, Yellow Frieght, etc.). ...
- How much does it cost to ship an automotive product?
This varies nation wide. Contact us toll free at 1-800-799-6232 for a shipping quote to your location. ...