General Customer Support: Do you accept purchase orders? Answer: Yes! We accept all official purchase orders.
You may email your purchase order to us at [email protected], or by faxing it to 518-297-3524. ...
Engineering Education Products: What certification does HD hold? Answer: HD’s quality control system is recognized by PJR, Inc. (Perry Johnson Registrars), the JAB (Japan Accreditation Board for Conformity Assessment), and attained ISO 9001 registration ...
Engineering Education Products: What current customers use your instruments? Answer: Current electrochemical instrument customers include educational institutions (university departments of science technology and engineering), technical institutes, national and public laboratories, and private enterprises. ...
Engineering Education Products: What areas of study can I use the electrochemical instruments? Answer: These instruments are ideal for physical electrochemistry, corrosion measurement, voltammetry, coulometry, automatic polarization, electrolysis, fuel cell, biochemistry, and more. ...
Engineering Education Products: Can I maintain my instrument after the warranty period expires? Answer: Yes! Even after the warranty period, the electrochemical instrument can be maintained at a charge. Contact customer service, toll-free, at 1-800-799-6232 to receive a quote ...
Engineering Education Products: What is the warranty period for electrochemical products? Answer: The warranty for every electrochemical product is one year after receipt of the product. This warranty covers wear under normal use. ...