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  • General Customer Support: When can I expect to receive my order?
    Answer: Most orders are shipped within five (5) days for stocked items. For all other items, you can expect shipment within three (3) weeks. ...
  • General Customer Support: How will my order be shipped?
    Answer: Most orders are shipped via UPS Regular Ground Service. However, large orders over 200lbs are shipped by truck. When it is more feasible, we use ...
  • General Customer Support: Do you accept purchase orders?
    Answer: Yes! We accept all official purchase orders.  You may email your purchase order to us at [email protected], or by faxing it to 518-297-3524. ...
  • International Sales: Do you ship overseas?
    Answer: Yes, we ship all around the world. All orders through our website will have an estimated shipping cost based on UPS expedited shipping. Email us ...
  • International Sales: What types of payment do you accept from international customers?
    Answer: We accept wire transfers and letters of credit for orders $10,000 USD or more. However, we prefer sales are paid in USD by using a ...
  • International Sales: Do you accept wire transfers?
    Answer: Yes, orders can be shipped through wire transfer once we receive the payment. Please contact customer service toll-free at 1-800-799-NADA. ...
  • International Sales: Do you accept a letter of credit?
    Answer: For all orders $10,000.00 USD or more, we can accept a letter of credit after approval by NADA Adminstration. ...

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