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• General Customer Support: What does NADA Scientific® Certified mean?
  Answer: Products marked with the NADA Scientific® Certified logo are items that have additional benefits to the customer: Extended 1 year warranty in addition to the ...
• General Customer Support: How can I update my contact information on your email list?
  Answer: You may submit your new/updated information via the Contact Us form, send us an email to [email protected] or call us at 1-800-799-6232 and we will ...
• Physics Products: Are clamps needed for the Spark Timer? Are they included?
  Answer: Clamps are included with the Spark Timer so that you can secure the unit on the edge of a table to conduct vertical experiments.  ...
• General Customer Support: I received a catalog which has an item, however, it does not appear on your
  Answer: If you happen to find any inconsistency in our website or catalog, do not hesistate to call or email us and let us know. We ...
• Physics Products: Can I use the same power supply for the Crookes tube as for the e/m
  Answer: No, the power supply units are not interchangeable. Each instrument requires a specific power supply that regulates the optimal functionality of the tubes. ...
• Physics Products: Do you sell a replacement bulb for the Crookes Tube?
  Answer: Yes. We sell a replacement bulb for the Crookes Tube without the base. For more details and a specific quote please contact our customer service ...
• Automotive Education Products: What are the advantages of using the motor driven Hybrid System Model as oppose to
  Answer: The main difference is that with the motor driven model the instructor can explain the hybrid engine details while the unit is in motion. The ...
• General Customer Support: There is a discrepancy with my order, what should I do?
  Answer: If you have any type of discrepancy with your order call us at 1-800-799-6232 with your Purchase Order #, Purchase Order Date, & Invoice # so ...
• General Customer Support: How can I find the status of an order?
  Answer: To find the status of an order, call us at 1-800-799-6232 or email [email protected] with your Contact Information, Purchase Order #, Purchase Order Date, & Invoice ...
• Genecon and Static Genecon : I need hand-cranked generator with multiple bulbs, capacitors and other equipment. Can ALL of these
  Answer: What you are looking for is one of our Genecon Kit. We have the popular Genecon Kit which is preconfigured to contain everything you would ...

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