General Customer Support: What are your shipping rates for the contiguous United States? Answer: Our estimated shipping rates:
Minimum Order
Ground
Air
<$150
$15.00
$30.00
$150.00-$199.00
9.50%
25.00%
$200.00-$299.00
8.50%
20.00%
$300.00-$399.00
8.00%
20.00%
$400.00-$499.00
7.50%
20.00%
$500.00-$749.00
6.50%
15.00%
$750.00-$999.00
5.75%
15.00%
>$1000.00
4.75%
10.00%
...
General Customer Support: How can I track my shipment? Answer: When your order ships, we will send you a shipping confirmation email along with your Tracking Number; use this number to track your delivery status.
If ...
General Customer Support: What is your return policy? Answer: Our Return Policy is listed under the Terms Of Sale page on our website in section 7.
7. Product Return Policy. (a) All returns must be authorized ...
General Customer Support: What does NADA Scientific® Certified mean? Answer:
Products marked with the NADA Scientific® Certified logo are items that have additional benefits to the customer:
Extended 1 year warranty in addition to the ...
General Customer Support: There is a discrepancy with my order, what should I do? Answer: If you have any type of discrepancy with your order call us at 1-800-799-6232 with your Purchase Order #, Purchase Order Date, & Invoice # so ...
General Customer Support: How can I find the status of an order? Answer: To find the status of an order, call us at 1-800-799-6232 or email [email protected] with your Contact Information, Purchase Order #, Purchase Order Date, & Invoice ...